Terms & Conditions

These Terms govern your relationship with the operator of bizzoo-casino-canada at bizzoo-casino-ca.com and describe your rights and obligations when using the website and related services. Effective date: November 6, 2025.

Definitions

OBSERVE: Key terms must be clearly defined for legal certainty and user clarity.
EXPAND: Include all essential terminology used throughout these Terms, referencing both industry standards and jurisdictional language.
REFLECT: Ensure all definitions are unambiguous and contextually appropriate for CA regulations.

Operator: The legal entity operating bizzoo-casino-ca.com, namely TechSolutions Group N.V., headquartered at Abraham Mendez Chumaceiro Boulevard 50, Willemstad, Curaçao, licensed by Curaçao eGaming (8048/JAZ, valid through 2025) and Kahnawake Gaming Commission (00882, valid through 2025).
User: Any natural person who registers, accesses, or uses any services at bizzoo-casino-ca.com.
Player: A registered User who participates in games for real or bonus funds.
Bet: A monetary or bonus stake placed on a game or event offered through the platform.
Bonus: Promotional value, credits, or offers awarded by the Operator, subject to specific wagering and eligibility conditions.
Wager: The act of staking funds or bonus value on a game or event.
KYC (Know Your Customer): Verification procedures involving User identity and eligibility checks.
Account: The unique User profile registered at bizzoo-casino-ca.com, used to access platform services.
Game(s): Any online casino, slot, table, or live dealer game made available by the Operator.

Account Registration

OBSERVE: CA law mandates strict minimum age, KYC, and data accuracy requirements.
EXPAND: Include procedural, legal, and security obligations, referencing Operator's licensing bodies (Curaçao, Kahnawake).
REFLECT: Structure steps to ensure full compliance, user security, and legal defensibility.

Eligibility: Registration is open exclusively to individuals aged 18 or above and legally permitted to gamble under applicable CA law. Users confirm their age and legal capacity.
Account Creation: Users must provide accurate, complete, and current personal information during registration. This includes, but is not limited to, name, date of birth, contact information, and country of residence.
Email Verification: Upon registration, Users are required to verify their email address via a confirmation link sent to the provided email.
KYC & Identity Verification: The Operator may, at any time, request documents (e.g., government-issued ID, proof of address, payment method details) to verify User identity, age, and source of funds. Failure to provide such documentation may result in account suspension or closure.
User Obligations: Users are responsible for maintaining the confidentiality of login credentials and for all activities conducted through their account. Sharing accounts or providing false information is strictly prohibited.
Account Security: Users must promptly notify the Operator of any unauthorized access or security breach.

Regional Compliance Note: Registration is not available to residents of Ontario or jurisdictions where online gambling is prohibited.

Betting & Gameplay Rules

OBSERVE: CA regulations and Operator's licensing require transparent betting rules and user conduct policies.
EXPAND: Address bet limits, cancellation, live casino behavior, and anti-fraud measures.
REFLECT: Organize content for clarity, enforceability, and user protection.

Bet Placement: Bets may be placed only by registered Players with sufficient available funds or eligible bonuses. Minimum and maximum bet limits apply and are displayed within each game interface.
Types of Bets: The platform offers a variety of games, including slots, table games, and live casino events. Each game may have specific rules, odds, and payout structures.
Bet Modification & Cancellation: Once a bet is confirmed, it cannot be altered or cancelled except in the event of technical malfunction or as otherwise permitted by the Operator's sole discretion.
Conduct in Live Casino and Chats: Players must maintain respectful behavior towards dealers and other users. The use of abusive language, spamming, harassment, or any form of fraud (including collusion or exploitation of software bugs) is strictly prohibited and may result in account suspension or closure.
Fair Play: All games operate under certified Random Number Generator (RNG) protocols. Any attempt to manipulate gameplay or outcomes is grounds for immediate termination of access.

Bonus Terms

OBSERVE: Industry standards and CA law require full disclosure of bonus conditions and prohibitions.
EXPAND: Define activation, wagering, restrictions, and promotional policy.
REFLECT: Provide structured, user-friendly coverage with legal completeness.

Bonus Activation: Bonuses are credited at the Operator's discretion and may require specific actions (e.g., minimum deposit, opt-in, bonus code). Details are provided in promotional communications.
Wagering Requirements: Most bonuses are subject to wagering conditions (e.g., 35x bonus amount) that must be met within a specified timeframe (unless otherwise stated, within 30 days of activation in 2025). Failure to meet these requirements will result in the forfeiture of bonus funds and related winnings.
Prohibited Actions: The use of multiple accounts, low-risk betting, or any attempt to exploit bonus offers is strictly forbidden and may lead to account suspension and confiscation of bonuses.
Game Restrictions: Certain games may be excluded from bonus play or may contribute differently toward wagering requirements. Details are specified in each promotion's terms.
Combination of Promotions: Unless stated otherwise, only one bonus or promotion may be active per account at any time. Combining multiple offers is not permitted.

Payments & Withdrawals

OBSERVE: Financial transparency, anti-money laundering compliance, and CA regulations require detailed payment terms.
EXPAND: Include methods, limits, fees, timeframes, and refund policies.
REFLECT: Present all information clearly to minimize disputes and ensure regulatory adherence.

Deposit Methods: bizzoo-casino-ca.com accepts deposits via credit/debit cards, e-wallets, and cryptocurrencies as permitted by CA law. Available options are displayed in the User's account area.
Withdrawal Methods: Withdrawals are processed using the same method used for deposits wherever possible. Alternative methods may be required in the absence of this option.
Limits & Fees: Minimum and maximum transaction limits apply, as specified in the cashier section. The Operator does not charge fees for deposits or withdrawals; however, third-party fees may apply.
Processing Times: Deposits are typically instant. Withdrawals are processed within 24-72 hours upon successful KYC verification, subject to additional review if required by anti-fraud or anti-money laundering checks.
Refunds: Refunds of bets, deposits, or bonuses are granted solely at the Operator's discretion in accordance with CA law. Unlawful or fraudulent transactions will be annulled and reported to relevant authorities.
Currency: All transactions are conducted in CAD unless otherwise specified.

Regional Compliance Note: The Operator complies with Kahnawake and Curaçao AML/CTF regulations, and may report suspicious activity as required by law.

Limitation of Liability

OBSERVE: Operator obligations and user protections must be balanced under CA law.
EXPAND: Include liability exclusions, compensation caps, and technical failure provisions.
REFLECT: Present comprehensive, defensible legal limitations.

Operator Obligations: The Operator endeavors to provide fair, accurate, and uninterrupted access to all games and services. All results are determined by certified systems and are final.
Exclusions of Liability: The Operator is not liable for losses resulting from technical failures, network interruptions, software errors, or unauthorized third-party access. Users are responsible for ensuring the compatibility and security of their own systems.
Maximum Compensation: The Operator's liability for any claim arising from the use of bizzoo-casino-ca.com shall not exceed the amount of the bet, wager, or transaction in question. The Operator is not responsible for indirect, incidental, or consequential damages.
Force Majeure: The Operator is not liable for delays or failure to perform resulting from events beyond its reasonable control, including but not limited to natural disasters, regulatory actions, or significant technical disruptions.

Intellectual Property Rights

OBSERVE: Legal protection of all site content and software.
EXPAND: Specify prohibitions on unauthorized use, copying, and distribution.
REFLECT: Ensure CA and international copyright law compliance.

Copyright Notice: All content, software, graphics, text, logos, and trademarks on bizzoo-casino-ca.com are the exclusive property of the Operator or its licensors and are protected by applicable copyright, trademark, and intellectual property laws.
Prohibited Uses: Users may not copy, reproduce, modify, distribute, or publicly display any part of the site or its content without the Operator's express written consent.
Software Restrictions: Reverse engineering, decompiling, or attempting to access source code is strictly forbidden.

Privacy & Data Protection

OBSERVE: Data processing must comply with CA privacy standards and Operator's Privacy Policy.
EXPAND: Reference to privacy policy and user rights.
REFLECT: Ensure transparency and legal sufficiency.

All personal and transactional data is processed in accordance with the bizzoo-casino-ca.com Privacy Policy and applicable data protection laws. Users are encouraged to review the policy for detailed information on data handling, retention, and rights.

Changes to Terms

OBSERVE: CA law and best practices require transparent update procedures.
EXPAND: Detail notification mechanisms and user rights.
REFLECT: Offer clear options in case of disagreement.

Modification of Terms: The Operator reserves the right to amend these Terms at any time to reflect legal, regulatory, or operational changes. Updates become effective upon posting to bizzoo-casino-ca.com, with the effective date clearly indicated.
User Notification: Users will be notified of significant changes via email or a prominent banner on the website. Continued use of the site constitutes acceptance of the revised Terms.
Right to Discontinue: If a User does not agree with the updated Terms, they must discontinue use of bizzoo-casino-ca.com and may request account closure in accordance with the Termination section.

Termination & Suspension

OBSERVE: Legal grounds and procedures for account actions must be explicit.
EXPAND: Explain process for closure, suspension, refunds, and notifications.
REFLECT: Structure for fairness, transparency, and regulatory compliance.

Grounds for Termination/Suspension: The Operator may suspend or terminate an account in cases of breach of these Terms, suspected fraud, failure to provide KYC documents, or as required by law or regulatory authorities.
User Initiated Closure: Users may request account closure at any time by contacting customer support. Outstanding funds will be returned subject to successful KYC verification and settlement of all obligations.
Procedure: The Operator will provide notice via registered email in case of suspension or termination. Where applicable, remaining balances (excluding bonuses) will be refunded to the User's verified payment method.
Regulatory Reporting: In cases involving suspected illegal activity, the Operator may report relevant information to regulators or law enforcement as required by CA law and licensing conditions.

Governing Law & Jurisdiction

OBSERVE: Specify legal framework and dispute resolution.
EXPAND: Include multi-jurisdictional nuances for CA and Curaçao/Kahnawake.
REFLECT: Ensure legal enforceability and procedural clarity.

Applicable Law: These Terms are governed by the laws of Curaçao and, for Canadian players, the applicable laws of Canada (excluding Ontario), subject to the licensing conditions of the Kahnawake Gaming Commission and Curaçao eGaming.
Jurisdiction: Any dispute arising from the use of bizzoo-casino-ca.com shall be subject to the exclusive jurisdiction of the competent courts of Curaçao, unless otherwise mandated by applicable CA law.
Dispute Resolution: Users are encouraged to contact customer support to resolve any issues. Unresolved disputes may be escalated to the relevant regulatory authority or settled by arbitration in Curaçao, unless otherwise prescribed by CA law.

Regional Compliance Note: These provisions do not affect any statutory rights available to Users under Canadian law.

Contact Information

OBSERVE: Legal and user support contacts must be clearly provided.
EXPAND: Integrate all available data for compliance.
REFLECT: Ensure easy access for Users seeking support or legal correspondence.

Customer Support Email: [email protected]
Website: https://bizzoo-casino-ca.com
Headquarters (Legal Address): Abraham Mendez Chumaceiro Boulevard 50, Willemstad, Curaçao
Legal Department: All legal correspondence should be directed to the Operator's headquarters address, referencing "bizzoo-casino-canada - Terms Inquiry."

Note: Phone and mailing address for Canada are not specified. Please use the provided email for all inquiries.